Free standard postage is included on all single and small orders within the UK mainland. We do not post outside the United Kingdom or dispatch on Saturday, Sunday or bank holidays. Orders are dispatched on average within two working days after payment has been received. Please make sure that you place your order well in advance to avoid disappointment. Once an order has been dispatched it is out of our hands and in the hands of the courier to get it delivered in time. Please be advised that dispatch time is not the same as delivery time, these are two separate times.
Single and small orders are dispatched free using Royal Mail standard post, an option to upgrade to first class signed for is also available. Order dependent we may opt to use Royal Mail tracked instead. Royal Mail estimate 2 – 3 working days for standard delivery, please allow for this time frame after dispatch. Large orders (trade) will be delivered by either one of the following couriers, UPS, DHL, Parcelforce or FedEx. A signature will always be required for this service. If you have a preferred courier please let us know and we will arrange for that courier to be used. Large orders take longer to produce so we will need to agree on a lead time and price before production will begin. Payment is due at the time of ordering via one of the accepted payment methods. Please note that during busy periods we may not be able to accept bulk orders.
If you have not paid the correct amount to cover your chosen postage, your order will be cancelled and refunded in full.
If you need to make a quick one off payment to us you can do some using our PayPal QR Code Payments (PayTM).
We reserve the right to upgrade postage to a tracked, signed for service at any time, without notice. We also reserve the right to cancel or refuse an order that does not comply with our terms, we believe to have been made in error or the payment or postal address is incorrect.