Privacy Policy

Who are we?

Our website address is: https://www.wafertoppers.com

Our contact email address is: websales(at)wafertoppers(dot)com

Wafertoppers™ is a small family run business based in Lancashire, United Kingdom

Contact phone number: (+44) 07762 312777

What personal data we collect and why we collect it

Information about your computer and about your visits to and use of this website including the following:

IP addresses

Geographical locations

Browser types and versions

Operating systems

Referral sources

Length of visits

Page views

Website navigation paths

This website may use your personal information for the following purposes

To improve your browsing experience by personalising the website

To enable your use of the services available on the website

To send goods purchased via the website

To supply services purchased via the website

To send you general (non-marketing) commercial communications

To send you email notifications which you have specifically requested

To deal with enquiries and complaints made by or about you relating to the website

Contact Form

Please note that personal data is captured when submitting our contact form however this is deleted once we have answered your enquiry. We do not use this submitted information for any kind of marketing purposes.

Media

If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies.

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

Account related cookies

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

Login related cookies

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

Orders processing related cookies

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence. The full list of cookies that we use can be viewed on our Use of Cookies page.

Google Analytics

Google Analytics is Google’s free web analytics tool that helps website owners understand how their visitors engage with their website. Google Analytics collects information anonymously, and much like examining footprints in sand, it reports website trends without identifying individual visitors. Analytics uses its own set of cookies to track visitor interactions. These cookies are used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page.

Google Analytics customers can view a variety of reports about how visitors interact with their website so they can improve their website and how people find it. A different set of cookies is used for each website, and visitors are not tracked across multiple sites. Analytics customers are obliged to notify users of their use of analytics software.

To opt out of being tracked by Google Analytics across all websites, visit, http://tools.google.com/dlpage/gaoptout to install their browser addon.

Who has access to your information

Website administrators can access the following information that your provide to us:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.
Administrators have access to this information to help fulfill orders, process refunds and support you.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.

Who we share your data with

All of this website’s financial transactions are handled through the payment services providers. We will share information with the payment services provider only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments. This website does not store any of your financial information.

Are payment gateways include,

PayPal

By using this payment provider, you may be storing personal data or sharing data with an external service. The PayPal privacy policy can be viewed at here.

Stripe

By using this payment provider, you may be storing personal data or sharing data with an external service. The Stripe privacy policy can be viewed here.

MailChimp Newsletter

We use MailChimp to manage all subscriptions to our mailing lists and to manage the creation and sending of emails to subscribers of those lists. Mailchimp tracks users through the Sign Up process when they submit information via our subscription form. Your details will not be used for any kind of spam purposes or passed onto any third parties. By subscribing to our mailing list,  you may be storing personal data or sharing data with an external service. https://mailchimp.com/legal/privacy/

How we protect your data

Our website is hosted on a SSL encrypted server.

Secure Sockets Layer (SSL) is a standard security technology for establishing an encrypted link between a server and a client—typically a web server (website) and a browser, or a mail server and a mail client (e.g., Outlook).

SSL allows sensitive information such as credit card numbers, social security numbers, and login credentials to be transmitted securely. Normally, data sent between browsers and web servers is sent in plain text—leaving you vulnerable to eavesdropping. If an attacker is able to intercept all data being sent between a browser and a web server, they can see and use that information.

SSL secures millions of peoples’ data on the Internet every day, especially during online transactions or when transmitting confidential information. Internet users have come to associate their online security with the lock icon that comes with an SSL-secured website or green address bar that comes with an Extended Validation SSL-secured website. SSL-secured websites also begin with https rather than http.

Our contact details

If you have any concerns regarding the data that we hold for you please contact us at the following,

websales(at)wafertoppers(dot)com

Policy amendments

This website may update this privacy policy from time-to-time by posting a new version on the website.

You should check this page occasionally to ensure you are happy with any changes.